The universal template for any service business.
Handyman, repair, light commercial, multi-trade — FieldIQ's general service template handles any work order. Customer, issue, parts, time, signature. Customize as you grow.
Solo is free forever · No credit card · Built by operators who run real general service jobs
The Problem
Generic software wasn't built for general service.
Jobs come in by call, text, and email
Three customers, three channels, three places to lose the request. Something always slips through and you find out when they're upset.
Time on site is a guess
Did the tech spend 30 minutes or 2 hours? Without a clock punch on site, you're billing based on memory — and losing money.
Parts used? Who knows.
Truck stock disappears. Some gets billed, some doesn't. End of month you're short on margin and short on accountability.
Template Preview
Pre-loaded fields for general service.
These fields are ready out of the box. Rename them, add new ones, or remove what you don't need.
General Service Visit Form
Default template · fully customizable
| Field | Type | Example |
|---|---|---|
| Customer Name | text | Acme Property Mgmt |
| Site Address | address | 1234 N Main St, Phoenix AZ |
| Site Contact | phone | (602) 555-0144 |
| Issue / Reason | long text | AC unit not cooling — unit 4B |
| Priority | select | Standard / Same-day / Emergency |
| Assigned Tech | user | Carlos M. |
| Arrived | timestamp | Clock-in from the app |
| Departed | timestamp | Clock-out from the app |
| Time on Site | duration | Auto-calculated |
| Resolution Notes | long text | Replaced capacitor, cleaned condenser |
| Parts Used | parts list | CAP-45/5, qty 1 |
| Photos | photos | Before / after / parts |
| Customer Signature | signature | Capture on device |
| Follow-Up Needed? | checkbox | Schedules a return visit |
Need a field for your specific workflow? Add it in seconds — no developer needed.
How It Works
Up and running today.
Pick the General Service template
Sign up, choose General Service, and you get the universal work order — flexible enough for any trade, focused enough to be fast in the field.
Take the call, dispatch the tech
Customer calls, you create the job in 15 seconds and assign a tech. They see it on their phone with address, contact, and issue ready to go.
Track time, parts, and proof in one record
The tech clocks in from the app when they arrive, with GPS on the punch. They log parts as they pull them. Photos and a signature close the loop. Automatic geofenced clock-in is coming soon.
Pricing
Solo is free. Crew is $39/mo.
Company is $99/mo for unlimited users. Solo is free forever. Crew and Company include a 14-day trial, no credit card.
FAQ
Common general service questions.
My business does several trades — can FieldIQ handle that?
Yes. Use the General Service template as your default and add fields specific to each trade as needed (e.g. AC tonnage, electrical panel size, plumbing fixture). One template can cover a multi-trade shop.
Is FieldIQ a Jobber or Housecall Pro alternative?
Yes — FieldIQ covers the same FSM core (jobs, dispatch, schedules, photos, signatures, timeclock) but lets you fully customize fields and workflows without an enterprise contract. Lighter, faster, and built for owner-operators and small crews.
Can techs log parts on the truck?
Yes — on Crew and Company plans, techs log every part used per visit, tagged to the job and ready for billing. Full truck inventory tracking with low-stock alerts is on the roadmap.
How does billing work?
FieldIQ tracks the work, you handle the billing. Every job exports a clean visit summary (parts, time, photos, notes, signature) to PDF or CSV — drop it into QuickBooks, your own Stripe account, or whatever you already use.
Do customers get a record?
Only if you turn it on. You can email a visit summary when the tech finishes, or one report when the job is completed, with photos, parts, and notes. It stays off until you choose. Text messages aren't included.
Can I use this for emergency / on-call dispatch?
Yes. Mark a job Emergency, page the on-call tech, and track response time. The tech clocks in from the app on arrival, and the timeclock stamps total time on site. Automatic geofenced clock-in is coming soon.
Run your general service business from your pocket.
Solo is free forever. No credit card.
Pre-loaded general service template · Custom fields · Real-time crew tracking